Q. Why should I use a professional installer?
A. We firmly believe that the installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts, its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door. One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door.
Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.
Q. What type of spring is better…extension or torsion?
A. There are two types of springs used on garage doors today…extension and torsion. Most people are more familiar with extension springs. These are the springs that are attached on either side of the door and stretch along the horizontal part of the track when the door is closed. Torsion springs are typically located just above the top section of the door and are mounted to the header. They are wound springs and do not expand or contract when the door is moved.
A torsion spring is a superior spring, primarily because it offers more safety to the homeowner and better balances the door to provide smoother operation. Single-car doors are equipped with extension springs as part of the standard hardware, but torsion springs are available by request. All double-car doors are equipped with torsion springs.
Q. I’d like windows, but I’m concerned about security?
A. There are many parts of our country where security is a large concern. Because of this we carry secure windows for your garage doors. Windows are tempered, translucent windows that feature beautiful etched designs to compliment the style of your home. In addition, they offer more security than standard garage door windows because they feature baked-in translucent ink. This allows light into your garage, but masks the contents from potential intruders.
Q. Are special size doors available? I have a custom-built garage that features an unusual size door.
A. Yes. We carry residential doors in widths beginning at 6′ wide and continuing to 20’*. We can make any width between 6′ and 20′ in two inch increments. In addition, virtually any height between 6’6″ and 12′ is available in three inch increments. The only height that is unavailable is 7’3″.
*not all models are available in this range of widths
Q. When I replace my existing door, can I keep my old track?
A. We recommend replacing your track when you replace your door because each brand of garage door has been specially designed to work with a specific type of track. In addition, replacing your track is an inexpensive way to insure that your entire garage door system is as safe as possible. By replacing your track you also ensure that your door warranty will apply, in the event that you have a problem.
Q. I have a one-piece door now. Can I replace it with a sectional door?
A. Yes. Your professional garage door installer can install a sectional door for you by installing track and springs to accommodate a sectional door. Depending on the construction of your garage, other modifications might be necessary. We would advise you to ask your installer to evaluate the job prior to installation, so that any modifications can be performed before installation.